Services

Services

Service records are listed separately from the division overview so users can focus on processes, requirements, and service contacts.

Central Services Support

General central services support listed under the official Central Services department page.

Requirements: Requester details and the specific central service needed.

Process: Contact Central Services or use the Customer Care Centre for service requests that need ticket tracking.

info@kisiiuniversity.ac.ke · +254720875082

Customer Care Ticket

Customer care ticket submission through the university help desk.

Requirements: Requester contact details and a clear description of the service issue.

Process: Open the Help Desk, choose Raise a ticket or Get Service, and submit the required information.

info@kisiiuniversity.ac.ke · +254720875082

Security Services

Security service support listed under the university administration section.

Requirements: Requester details and a clear description of the security concern or service need.

Process: Contact Security or use the Customer Care Centre for security-related service requests.

info@kisiiuniversity.ac.ke · +254720875082

Town Annexes Support

Support for Town Annexes listed as an official administration department.

Requirements: Requester details and the specific Town Annexes support request.

Process: Contact Town Annexes or use the Customer Care Centre for service requests that need ticket tracking.

info@kisiiuniversity.ac.ke · +254720875082

Complaints, Compliments and Suggestions

Feedback services for complaints, compliments, suggestions, information requests, and request follow-up.

Requirements: Requester contact details, request category, and the feedback or information request details.

Process: Use the Customer Care Centre links for complaints, compliments, suggestions, request tracking, or information requests.

info@kisiiuniversity.ac.ke · +254720875082

Registrar Administration Office Support

Office support through Registrar Administration, listed as the official administration, human resource, and central services registrar office.

Requirements: Requester contact details and the administration or human-resource support request.

Process: Contact or visit Registrar Administration, or use the university customer care centre for trackable requests.

info@kisiiuniversity.ac.ke · +254720875082

Recruitment and Staff Advert Notices

University advert notices listed on the Registrar Administration downloads page.

Requirements: Applicant details and documents required in the advertised notice.

Process: Download the current advert notice from Registrar Administration downloads and follow the instructions in the notice.

info@kisiiuniversity.ac.ke · +254720875082