Help Desk
Customer care and service support
Use the official Kisii University digital service channels to raise support tickets, submit feedback, request information, and follow up on existing requests.
Service request pathways
Raise a ticketCreate a support ticket for a university service issue.Open Check ticket statusFollow up on an existing ticket.Open Request informationSubmit a public information request.Open Follow up requestTrack a previously submitted information request.Open Monitor feedbackCheck the status of feedback submitted.Open General contactEmail, phone, postal, and office contacts.Open
Complaints, suggestions, and compliments
Use the dedicated feedback forms so each submission enters the correct official service workflow.
Open the customer care centre
All official service requests, tickets, feedback, and information requests are processed through the digital service centre.
Open customer care centre